<p class="ql-block">Unit 3: Service with a Smile - Embracing the Art of Hospitality</p><p class="ql-block">Vocabulary: Immerse yourself in the world of service-related terminology as we explore essential words like "assistant," "customer," "recommend," and "guarantee." Additionally, dive into handy phrases such as "after-sales service," laying a solid foundation for effective service communication.</p><p class="ql-block">Listening and Speaking: Enhance your listening skills by engaging with authentic service-encounter dialogues, enabling you to capture key details with ease. In the speaking component, step into various roles as you handle complaints and make product recommendations, preparing you for real-world service scenarios.</p><p class="ql-block">Reading and Writing: Delve into compelling passages that showcase examples of exceptional service. For writing, craft insightful reports about your own service experiences, putting into practice the vocabulary and expressions acquired throughout the unit. Become a master of conveying the nuances of service excellence.</p><p class="ql-block"></p><p class="ql-block">Unit 4: Cultural Diversity - Navigating the Rich Tapestry of Cultures</p><p class="ql-block">Vocabulary: Embark on a journey through the realm of cultural vocabulary, including terms like "culture shock," "custom," "diverse," and phrases such as "cultural difference." Equip yourself with the language needed to navigate and discuss the fascinating aspects of cultural phenomena.</p><p class="ql-block">Listening and Speaking: Immerse yourself in listening materials that highlight cultural differences in everyday life. Engage in lively discussions about cultural diversity and share your own experiences, fostering the development of cross-cultural communication skills that will serve you well in an interconnected world.</p><p class="ql-block">Reading and Writing: Explore texts that introduce a variety of cultural traditions, broadening your horizons. For writing, undertake tasks such as comparing two cultures, honing your ability to organize ideas and effectively utilize relevant vocabulary. Become a bridge between cultures through your words.</p><p class="ql-block"></p><p class="ql-block">Unit 5: Digital Life - Unraveling the Wonders of the Digital Age</p><p class="ql-block">Vocabulary: Enter the realm of digital terminology as we explore words like "smartphone," "app," "cybersecurity," and phrases such as "surf the Internet." Gain the linguistic tools to confidently discuss the ever-evolving landscape of digital-related topics.</p><p class="ql-block">Listening and Speaking: Stay informed about the latest digital trends by listening to engaging news and interviews. Engage in thought-provoking speaking activities where you debate the pros and cons of digital life, developing a well-rounded perspective on the impact of technology.</p><p class="ql-block">Reading and Writing: Dive into reading passages that cover the advancements and applications of digital technology. For writing, tackle exciting tasks such as crafting reports on digital products or making predictions about the future of digital life. Become a visionary of the digital era through your written expressions.</p>