<p class="ql-block"> <b style="font-size:22px;">note</b><b style="font-size:20px;">: C--customer</b></p><p class="ql-block"><b style="font-size:20px;"> R--receptionist</b></p><p class="ql-block"><b style="font-size:22px;">C:</b><span style="font-size:22px;"> Hello, I'd like to check out please.</span></p><p class="ql-block"><b style="font-size:22px;">R</b><span style="font-size:22px;">. Sure. Can I have your room key please?</span></p><p class="ql-block"><b style="font-size:22px;">C.</b><span style="font-size:22px;"> Sure, here you go.</span></p><p class="ql-block"><b style="font-size:22px;">R.</b><span style="font-size:22px;"> Was everything okay with the hotel?</span></p><p class="ql-block"><b style="font-size:22px;">C</b><span style="font-size:22px;">. Oh,yeah. Really clean rooms, very comfortable bed and the kids absolutely loved the pool.</span></p><p class="ql-block"><b style="font-size:22px;">R.</b><span style="font-size:22px;"> I'm happy to hear that. </span></p><p class="ql-block"><b style="font-size:22px;">C.</b><span style="font-size:22px;"> But just a </span><b style="font-size:22px;">minor</b><span style="font-size:22px;"> complaint, it's a little noisy,I could hear the room next door while I was sleeping. </span></p><p class="ql-block"><span style="font-size:22px;"> </span><b style="font-size:22px;">minor </b><b style="font-size:15px;">adj 轻微的，比小的；(疾病)不严重的；</b></p><p class="ql-block"><b style="font-size:22px;">R</b><span style="font-size:22px;">. Oh, I'm so sorry about that. </span></p><p class="ql-block"><b style="font-size:22px;">C</b><span style="font-size:22px;">. But that's okay, don't worry about it. </span></p><p class="ql-block"><b style="font-size:22px;">R.</b><span style="font-size:22px;"> I see you had some drinks from the mini fridge. </span></p><p class="ql-block"><b style="font-size:22px;">C.</b><span style="font-size:22px;"> Oh, okay. My kids probably drink something from the fridge. How much is it?</span></p><p class="ql-block"><b style="font-size:22px;">R</b><span style="font-size:22px;">. It's just $2. How would you like to pay for that?</span></p><p class="ql-block"><b style="font-size:22px;">C.</b><span style="font-size:22px;"> Oh… just put it on my credit card. </span></p><p class="ql-block"><b style="font-size:22px;">R.</b><span style="font-size:22px;"> Okay. No problem. So your all set here. Do you need any help with your luggage? or for us to call a car?</span></p><p class="ql-block"><b style="font-size:22px;">C.</b><span style="font-size:22px;"> No, I have a car already, thank you so much. thank you. Come on kids, let's go!</span></p>